This is particularly good for individuals and organisations who don’t have the time to invest in training but would benefit from the resources and bitesize mini training sessions included in Membership Only.
It’s also a great alternative for someone within the team who would benefit from a resource that can offer 24/7 support if they get stuck.
Great reduction in fees for Company membership.
Each month, experienced trainer Audrey Bodman will be sharing a strategy (along with a few exclusive tips and tricks) that can be applied in your work straight away. This includes specific 6-8 week programmes - valued £295. To make sure you don’t miss out, each session is pre-recorded and uploaded to the learning platform, so you can watch at any time.
If you have questions about employer engagement or other phone activities, you can ask Audrey and get an answer in her weekly live Q&A sessions. All sessions are uploaded to the E.C.A learning platform, you can watch live or watch later.
She will always be 'active' in the Facebook Group.
Every fortnight a new blog, audio example, template, checklist or worksheet will be added to the resource library. E.C.A members get access to this whole bank of resources packed with actionable learning points you can apply straight away.
On signing up you get immediate access to an exclusive E.C.A community forum and private Facebook group of individuals on the same journey as you. It’s the perfect setting to ask questions, get advice and share best practice.
All E.C.A members get a 20% discount and early-bird booking for any and all of the upcoming open UK courses held either by Employer Call Academy or Outshine Telephone Training & Resources during 2021.
FREE entry to 'bitesize' training sessions held during June/July.
The E.C.A Membership Only Option does NOT include:
Assessments and grading on calls.
Personalised feedback via phone
Access to remote coaching - unless a specific course for E.C.A members i.e 5 DAY CHALLENGE group course or an Existing Client
Accountability sessions
If you require a more intensive, involved training option which includes feedback on REAL calls, take a look at:
Successful Employer Engagement By Phone
50% Complete
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